Backordering A Standard Sales Order -R12
Please follow the below process to backorder lines that are currently picked:
- Navigator > Orders, Returns > Transactions (or the sales order can be viewed in quick sales and then the "ST" short cut can be selected in the tool bar)
- Enter in the Sales Order number, hit tab on your keyboard and then click FIND
- On the lines that are picked, enter a zero in the qty field (any order line that doesn’t have a zero will automatically be shipping in full)
- Click the delivery tab in the bottom left of the window
- Click the PACK button
- Select the BACK ORDER ALL bubble for good measure
- Then click ok
- The lines will then be backordered, make sure to close any screens with the order open, and then re-open for the freshest view of the order possible.